We may need you to send some documentation to verify your identity. You can scan the below documents or use your smartphone to take a picture of them and submit them through our secure portal.

Proof of identity

You can use an identity document such as your passport (preferred) or full UK driver's licence to verify your identity. Scan or take a photo of your document.

Non-UK nationals residing in the UK would have to provide either their passport or national ID card.

We cannot accept copies of copies, black and white copies and/or photocopies. The document must be either a scan or photo of the original document.

Proof of address

Bank statement (preferred), utility bill or other document with your name and address on it. In certain cases, we may ask for more than one document as proof of your address.

The document should show your current residential address and must match the address on your OANDA account application. It should be for an account held in your name and be the most recently issued version. For example, within the last three months for bank statements, or valid for the year in the case of your council tax statement.

To ‘c/o' or ‘care of’ documents cannot be accepted.

Online generated proof of address documents should be in PDF format and must be downloaded from your online account. In the case of screenshots, you will need to include the whole web page as well as the URL of the site from where the document was downloaded.